Susan Rubinsky Marketing Consulting
    Chart of the Week Archive | January - March 2009 | April - June 2009

The success of a marketing program is too often judged by the quantity, rather than the quality, of leads produced. But when it comes to converting leads to revenue, your sales team will tell you that more isn’t necessarily better – better is better.

Chart: Search Generates Leads, But How Good Are They?
Click to see Larger Chart

Every marketing organization needs to find the right balance between lead quantity and quality. Too many leads, even of a high quality, and an overwhelmed sales team will be forced to allow opportunities to fall through the cracks. Too few leads or leads of low quality will cause sales force productivity to plummet.

Search has become an ideal solution to balancing lead flow because, in many cases, the spigot can simply be opened or closed to control volume. The more complex challenge is controlling lead quality. This requires a much more strategic approach to optimizing not only web pages for SEO but, in the case of paid search, carefully aligning the context of PPC keywords with ad listings and landing pages.

Marketers who are optimistic about the months ahead and said they will be focused on sales growth resulting from an economic rebound, understand that higher quality leads will convert to more revenue in less time, and are addressing the challenge of generating them now.

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“The mobile browser is the leading access method for seeking local information, with 20.7 million users in March 2009, up 34 percent versus a year ago,” reported comScore, a leader in measuring the digital world, in a press release on June 9, 2009.

More people are looking for:

Chart: More People are looking at: Online Directories (73%), Restaurants (70%), Maps (63%), Movies (60%).

What I found most interesting about these numbers is that there was a 70% increase in people looking for restaurants yet local restaurant websites often are not mobile-friendly.

Many of these sites are flash generated, rendering them completely useless in most mobile browsers. Sites that aren't Flash are often graphic-intensive which also makes them difficult to browse through from a mobile device.

Many restaurants fail also to list the most important information like hours, phone number and directions in text (for some reason they are often added to the site as a graphic) and on every page of the site. This makes it very difficult for mobile users to find the right information quick enough.

I wonder how many restaurants are loosing potential customers due to this? It's something to worry about considering the down economy has affected local restaurants quite seriously.

View the comScore Press Release >>

 

Even the much maligned pop-up ad can be effective (and possibly even appreciated by consumers) when the tactic aligns with a strategic purpose that makes sense. We asked a few hundred online advertisers what strategy their advertising is focused on, and the types of ads they use, in order to see which ad types are favored for each strategy.

       

When we asked a sample of marketers using video advertising, either online or on TV, what effect various tactics would have on their video ads, greater interactivity and creating more versions for more consumer targets proved to be the most popular.

   

 

     

5/5/09 - Chart of the Week
How Accurately Can You Gague the ROI of Social Media Tactics?
compliments of Marketing Sherpa

 

 

 

4/21/09 - Chart of the Week
Internet Video Gains Popularity with TV Viewers
compliments of Marketing Sherpa

   

4/14/09 - Chart of the Week
Marketers Believe No Experience is Necessary to be a Social Media Expert
compliments of Marketing Sherpa

 

4/7/09 - Chart of the Week
Marketers Reveal Viral Video Costs
compliments of Marketing Sherpa

 

 

     
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